Frequently Asked Questions

Everything you need to know about shopping with Nekoto Books

How long does shipping take for my order?

Standard shipping typically takes 5-7 business days within the continental US. International delivery times vary by location but generally range from 10-15 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached for a full refund.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garment to ensure the perfect fit.

Can I track my package once it has shipped?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your materials ethically sourced?

At Nekoto Books, we prioritize sustainability. We work exclusively with manufacturers who adhere to fair labor practices and utilize high-quality, eco-friendly fabrics whenever possible.